Shipping policy
1. Scope of Service
We currently offer shipping to all addresses within the United States (including lower 48 states, Alaska, and Hawaii).
2. Shipping Rates & Costs
-
Standard Shipping: FREE on all products and orders, with no minimum purchase required.
3. Processing & Delivery Times
Your estimated delivery time consists of two parts: Processing Time and Transit Time.
| Stage | Estimated Time |
| Order Processing Time | 1 – 2 business days |
| Standard Shipping Transit Time | 2 – 7 business days |
| Total Estimated Delivery Time | 3 – 9 business days |
-
Business Days: Orders are processed and delivered Monday through Friday, excluding federal holidays.
-
Cut-Off Time: Orders placed after [e.g., 2:00 PM EST] or on weekends will begin processing the following business day.
4. Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number and a direct link to track your shipment. Please allow up to 24–48 hours for the tracking status to update.
5. Address Changes & Deliveries
-
Please ensure your shipping address is accurate before placing your order. We process orders quickly and cannot guarantee address changes after an order is submitted.
-
If a package is returned to us due to an incorrect or incomplete address provided by the customer, you may be responsible for additional re-shipping costs.
6. Order Delays & Issues
While we do our best to meet all delivery estimates, carrier delays due to severe weather, high holiday volume, or logistical disruptions can occasionally occur.
If your package has not arrived within 10 business days of receiving your shipping confirmation, please reach out to our customer support team so we can assist you.